Online registration not working for reinstall of 8.02

Kevin · Post by **Kevin** » Mon Sep 01, 2008 12:19 am

I had to reinstall C++ Builder 2007 and therefore had to reinstall TChart 8.02. During the TChart install I enter the License number and Password and click the Register link to register online. On the next dialog I select Direct Connection to Internet and click okay. The dialog is redisplayed and I do the same again. I then get an error saying can't register online, do I want to register by phone/email.

Is there an issue with online registration?

Narcís · Post by **Narcís** » Mon Sep 01, 2008 9:29 am

Hi Kevin,

No that I can think of except that you exceeded the number of registrations available.

Could you please contact our Sales Dept. at sales at steema dot com with your license details and the code for manual activation provided by the installer? We will investigate if there's anything wrong with your license and, in the meantime, you'll be able to install the software.

Thanks in advance.