v2010: crash with send mail function

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guilz2010
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v2010: crash with send mail function

Post by guilz2010 » Mon Dec 13, 2010 11:46 am

Hi,

New issue with Teechart 2010: (works fine with v8)
send_crash.png
send_crash.png (22.05 KiB) Viewed 11954 times
Regards,

Guilz

Yeray
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Re: v2010: crash with send mail function

Post by Yeray » Wed Dec 15, 2010 1:31 pm

Hi Guilz,

It seems to work fine for me here both at design time and at runtime. Could you please check that you are using the latest TeeChart version available (v2010.0.0.2)?
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guilz2010
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Re: v2010: crash with send mail function

Post by guilz2010 » Wed Dec 15, 2010 4:38 pm

Version used:
version.png
version.png (69.29 KiB) Viewed 11903 times
It is crashing both in debug environment and runtime

Lotus Notes is used on the machine to send mail.

Guilz

Yeray
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Re: v2010: crash with send mail function

Post by Yeray » Fri Dec 17, 2010 9:18 am

Hi Guliz,

In VCL (in Delphi 7) I could make this run either with Outlook Express, Outlook 2007 and Thunderbird without problems, simply setting one or another mail client as default mail client. The Send button opens a new mail with the according mail client and with TeeChart.bmp attached.

However, in ActiveX (in VB6), I can only make it run with the two firsts (Outlook Express and Outlook 2007). Could you please try it?

With Thunderbird, in VB6, I'm getting this error:
image001.png
image001.png (5.01 KiB) Viewed 11835 times
According to microsoft support it indicates some problem with the attachment.
I've added it to the defect list to be investigated for further releases (TA05015325)
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ImageYeray Alonso
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guilz2010
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Re: v2010: crash with send mail function

Post by guilz2010 » Fri Dec 17, 2010 11:39 am

Hello Yeray,

Sorry, I can not test it with Outlook because it is not installed on our PC and it is not authorized to install it.

Guilz

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Re: v2010: crash with send mail function

Post by Yeray » Fri Dec 17, 2010 12:27 pm

Hi Guilz,

I've tried with Lotus notes evaluation but I'm not sure about how to configure the output server (Gmail). I don't have too much experience with Lotus notes.

I've created an IMAP account to receive the mails. I can access to my mails through Open/Applications/Tab 1 (Workspace)/Gmail IMAP. This way it works fine, but if I go through Open/Mail it doesn't work:
Mail.png
Mail.png (5.91 KiB) Viewed 11836 times
Then I've configured a new account for SMTP. But I can't access to it through the Workspace to check it so I get an error when I go to File/New/Message
LotusNotes.png
LotusNotes.png (5.91 KiB) Viewed 11839 times
So I suspect that I have to configure somehow both accounts to be used by default in Lotus Notes.
Best Regards,
ImageYeray Alonso
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Steema Software
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guilz2010
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Re: v2010: crash with send mail function

Post by guilz2010 » Fri Dec 17, 2010 12:48 pm

I am not a Lotus Notes Expert so I can't help you in this way :|

Anyway, the send mail function is working fine with Teechart v8 with Lotus Notes...Peraps you could study the code differences (send mail function) between v8 vs v2010 ?

Regards,

Guilz

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