Font issue in export to PDF

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NY
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Font issue in export to PDF

Post by NY » Mon Apr 07, 2008 4:53 pm

When we are exporting a chart to PDF then we are getting an error -
"The Font 'MicrosoftScansSerif" contains a bad/BBox."

[b]Could you please help us to resolve this issue.[/b]

Narcís
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Post by Narcís » Tue Apr 08, 2008 8:48 am

Hi NY,

This is a known issue (TF02012868) listed on our defect list to be fixed for next releases.

I recommend you to be aware at this forum or subscribe to our RSS feed for new release announcements and what's being fixed on them.

Thanks in advance.
Best Regards,
Narcís Calvet / Development & Support
Steema Software
Avinguda Montilivi 33, 17003 Girona, Catalonia
Tel: 34 972 218 797
http://www.steema.com
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asupriya
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Re: Font issue in export to PDF

Post by asupriya » Fri Sep 04, 2009 2:56 am

I am still facing this problem with export to PDF even with latest TChart V3.5 version (30 Jul 2009). Is this bug already supposedly fixed?

I also have problem of missing subchart when exported to PDF. This bug was reported about a month ago, and hoping for faster resolution as my clients are waiting for faster fix.

Thanks

Narcís
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Re: Font issue in export to PDF

Post by Narcís » Fri Sep 04, 2009 7:35 am

Hi asupriya,
I am still facing this problem with export to PDF even with latest TChart V3.5 version (30 Jul 2009). Is this bug already supposedly fixed?
No, this issue hasn't been fixed yet. I have increased its priority on the defect list.
I also have problem of missing subchart when exported to PDF. This bug was reported about a month ago, and hoping for faster resolution as my clients are waiting for faster fix.
This is TF02014353 and was submitted on 19th August 2009, this is a little more than 2 weeks ago. This issue hasn't been addressed yet. However no maintenance release has been published since so I recommend you to be aware at this forum or subscribe to our RSS news feed for new release announcements and what's fixed on them.
Best Regards,
Narcís Calvet / Development & Support
Steema Software
Avinguda Montilivi 33, 17003 Girona, Catalonia
Tel: 34 972 218 797
http://www.steema.com
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Marc
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Re: Font issue in export to PDF

Post by Marc » Tue Sep 08, 2009 9:43 am

Hello,

Issue TF02012868 (Error Bad /BBox when exporting to PDF) is resolved for inclusion in the next maintenance release.

Regards,
Marc Meumann
Steema Support

Janne
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Re: Font issue in export to PDF

Post by Janne » Mon Oct 12, 2009 1:14 pm

When is this maintenance release expected to be released? We aslo suffers from this problem.

Thanks in advance!

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Re: Font issue in export to PDF

Post by Narcís » Tue Oct 13, 2009 7:19 am

Hi Janne,

We expect it being ready before the end of next week.
Best Regards,
Narcís Calvet / Development & Support
Steema Software
Avinguda Montilivi 33, 17003 Girona, Catalonia
Tel: 34 972 218 797
http://www.steema.com
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Narcís
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Re: Font issue in export to PDF

Post by Narcís » Thu Oct 15, 2009 11:29 am

Hello Janne,

A TeeChart for .NET v3 update build, fixing this issue, has just been published:

http://www.teechart.net/support/viewtop ... =4&t=10379
Best Regards,
Narcís Calvet / Development & Support
Steema Software
Avinguda Montilivi 33, 17003 Girona, Catalonia
Tel: 34 972 218 797
http://www.steema.com
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