TeeChart7.ocx fails to register on some Vista machines

[Narcís]

Hi Alex,

Thanks for the information. AFAIK you are the first customer to report this issue. We will investigate possible solutions for future releases.

[dineena]

I am observing this on both Windows 2008 server and Windows 7.

The problem is actually worse for me than described above as when I restart the print spooler it only fixes the problem temporarily.
I.E Within a few hours I need to stop the print spooler again.

[Narcís]

Hi dineena,

Have you tried downloading and using the Microsoft patch Alex posted?

[dineena]

We did this and it seemed to fix the problem. However within a day the problem reoccured again.
The only way that our application can now function(with the TeeChart elements) on these machines is to have the print spooler permanently stopped.

[dineena]

Same thing occurs when we install TeeChart8 on these machines