speciall characters in exprot to pdf

nitin · Post by **nitin** » Fri Mar 16, 2007 8:55 am

Hello

one of the reason why we decided to have TeeChart Pro is possibility to export to PDF format. Now im testing it and i see that my chart title which contains polish characters in PDF are not readable. I realyy nead to solve it up.

Thanks for any help

Narcís · Post by **Narcís** » Fri Mar 16, 2007 2:18 pm

Hi guzial,

It works fine for me here using TeeChart Pro v7.07 VCL, which is the latest maintenance release available at the client area. Which TeeChart version are you using?

Thanks in advance.

nitin · Post by **nitin** » Mon Mar 19, 2007 7:12 am

im using 7.08 with Delphi 2006

Narcís · Post by **Narcís** » Mon Mar 26, 2007 1:54 pm

Hi guzial,

We are investigating this issue. Could you please send us an exported pdf file (empty chart with title including some polish chars) so that we can verify what's exactly written in the pdf file? It may also help if you could send us hexadecimal codes for those characters so that we can debug it.

You can post your files at news://www.steema.net/steema.public.attachments newsgroup or at our upload page.

Thanks in advance.

Narcís · Post by **Narcís** » Tue Mar 27, 2007 12:48 pm

Hi guzial,

Thanks for the files. We have reviewed the issue and finally fixed it for TeeChart Pro v8 VCL Beta. If you are a TeeChart Pro v7 VCL source code customer please let us know and we will be glad to send you the information to beta-test v8 VCL and new TeePDFCanvas.pas with the fix to this issue.

nitin · Post by **nitin** » Wed Mar 28, 2007 4:50 am

yes we have source code

question is when are we be able to have proper pdf file? i want to remind that one of the reason to buy version Pro (prevoius user of standard ver) was possibility to export to PDF format - there was no inforamation about this problem (i suppose that you didn't know about it). I hope that we will be able to create proper pdf files very soon

Narcís · Post by **Narcís** » Wed Mar 28, 2007 7:18 am

Hi guzial,

I haven't been able to identify you in our records. Could you please send us your customer number so that we can identify you and, if possible, send you TeeChart Pro v8 VCL Beta which includes this PDF exporting bug?

Thanks in advance.

nitin · Post by **nitin** » Wed Mar 28, 2007 7:28 am

should i send number on some email address or put it on forum ?

Narcís · Post by **Narcís** » Wed Mar 28, 2007 7:32 am

Hi guzial,

You can send it to info@steema.com or directly to me using a private forums message.

Thanks in advance.

Narcís · Post by **Narcís** » Wed Mar 28, 2007 7:50 am

Hi guzial,

Thanks for the information. I have just sent you the info to download v8 VCL Beta sources. You should download and install them and replace included TeePDFCanvas.pas with the version which I also sent you. Then use Recompile tool included with the source code installer to compile and install the sources to your IDE.

Please let us know how it goes.

Thanks in advance.