Import From URL Breaks With IE7 RC1 Installed

Walt · Post by **Walt** » Thu Oct 12, 2006 10:28 pm

This is easy to duplicate:

1. Open TeeChartOffice 2.0
2. Click "File", "New using Wizard..."
3. Choose *.tee.
4. Choose from URL, and enter a valid URL.

On a system with IE6 w/XP SP2 the above works fine, but on my system with IE7 RC1, I get the following error:

"Error code: 87 downloading Chart from URL: ..."

This is not just a problem with TeeChartOffice, but also occurs anywhere I am loading a *.tee file from a URL (which I often do at least for a starting template if not the entire chart).

My old applications currently use TeeChart AX v5. TeeChartOffice 2.0 appears to be using TeeChart AX v6. I installed TeeChart AX v7, but I am not using it yet. I noticed in the release notes for v7 that there were some changes for IE7, but there were no details. Could you please provide a version of TeeChartOffice that uses the latest ActiveX control?

If indeed the problem is fixed in TeeChart AX v7, I suggest porting the fix to your older versions as well because this will be a major problem once IE7 is released to the Windows Update system.

Note: This problem does not occur with the .NET control version 2, which I also host within IE (in my newer applications).

Narcís · Post by **Narcís** » Fri Oct 13, 2006 10:25 am

Hi Walt,

TeeChartOffice uses TeeChart Pro VCL, not TeeChart ActiveX. Could you reproduce this issue using TeeChart ActiveX in ASP applications with IE7?

Walt · Post by **Walt** » Fri Oct 13, 2006 6:33 pm

narcis wrote:Could you reproduce this issue using TeeChart ActiveX in ASP applications with IE7?

Yes, in fact the instructions are much simpler. Simply open the following URL (on a system running IE7 RC1 with TeeChart AX v5.0.6.0 SDK installed):

http://localhost/TeeChart5/TeeFromWebClient.asp

The error message is the same as in my previous post: "Error code: 87 downloading Chart from URL: http://localhost/TeeChart5/TeeFromWeb.asp "

I also tried the following URL (for TeeChart AX v7), which worked fine:

http://localhost/TeeChart7/TeeFromWebClient.asp

I didn't try v6, but I suggest you do. Even though I have a license for v7 and will start upgrading my older apps, I think you should make a patch to v5 (and v6 if necessary). This will be a major problem for many of your customers if it occurs in the final release IE7 (which is going to be pushed out via Windows Update).

Walt · Post by **Walt** » Wed Oct 18, 2006 4:10 pm

Narcis,

Have you been able to duplicate the issue?

Walt · Post by **Walt** » Thu Oct 19, 2006 6:09 pm

By the way, I have now installed the final release of IE7 and the problem still occurs. I hope you guys consider this a very critical issue and release patches for all previous versions of TeeChart.

Keynetix · Post by **Keynetix** » Fri Oct 20, 2006 11:02 am

Hi

I am using TeeChart 7 ActiveX, and have exactly the same problem with the LoadFromURL function, in the ASP example.

Is there a fix for this problem?

Thanks

James.

Keynetix · Post by **Keynetix** » Fri Oct 20, 2006 11:04 am

The error message is:

Error code: 87 downloading Chart from URL: http://localhost/TeeChart7/TeeFromWeb.asp

Keynetix · Post by **Keynetix** » Fri Oct 20, 2006 1:04 pm

By installing the latest version of tee chart 7, 7.0.1.2 has fixed the problem.