Ask support for Tchart7 Hanging Thread Issue

Trancom · Post by **Trancom** » Fri Sep 29, 2006 9:05 am

Hi, there,

We met some Tchart7 haning thread issue for months.
And it got more frequently recently.

We'd like to provide the program code and the analysis report from Microsoft in order to find root cause out.

Could you provide a email address to send the material over and may we can discussion for the detail.

Tks a lot.

Trancom

Narcís · Post by **Narcís** » Fri Sep 29, 2006 9:20 am

Hi Trancom,

I've sent you a private message with my e-mail so that you can send me the information.

Thanks in advance.

Trancom · Post by **Trancom** » Mon Oct 02, 2006 4:04 am

narcis wrote:Hi Trancom,

I've sent you a private message with my e-mail so that you can send me the information.

Thanks in advance.

Hi,

I did not receive the email message yet.
Pls try again to send to daniel_chen@tran.com.tw

Tks

Narcís · Post by **Narcís** » Mon Oct 02, 2006 8:04 am

Hi Trancom,

I sent you a private forums message not an e-mail. Anyway I've also e-mailed you.

Narcís · Post by **Narcís** » Tue Oct 03, 2006 1:27 pm

Hi Trancom,

Thanks for the information.

We have done some tests here and works fine for us. Could you please download the latest TeeChart Pro v7 ActiveX maintenance release available at the client area and test if it works fine at your end?

Trancom · Post by **Trancom** » Fri Oct 13, 2006 10:32 am

Hi, Narcis,

I already got the new OCX from your mail.
We will try it accordingly.
Appreciated!

Trancom