Inquiry on the Handling of Error report-test version 7,0,1,0

Seth · Post by **Seth** » Mon Aug 28, 2006 6:33 am

Dear Partner,

It has already been a week since we first posted Error Report on the 21st of Aug.
However, we haven’t heard any response from you yet.
As you might already know this have been quite serious concerns for us as one of our valued clients placed grievances as well as complaints regarding this matter for a long time ago.
The bottom line is that we’d appreciate it if you inform us of the progress or the current handling status of the raised matter.
We are also interested in purchasing paid technical support service policy if you offer such service.
Please, email me at edward@m2soft.co.kr

Best Regards,
Edward Lee

Narcís · Post by **Narcís** » Mon Aug 28, 2006 9:35 am

Hi Edward,

Sorry for not having replied yet. We are aware of this and we will reply to your message ASAP.

Regarding our technical support policy please have a look at http://www.steema.com/products/support/ ... ments.html . If you are interested in contracting Priority Support please contact our Sales Dept. at sales@steema.com