Tee Chart Crashes IE when used in popup window.

Keynetix · Post by **Keynetix** » Mon May 15, 2006 1:40 pm

Hi,

I'm am using tee chart 7,0,0,7. But am having a problem displaying the activex control in a IE popup window.

Using the html/javascript code below. A popup window is opened. A click on the link loads the ASP example in the popup window.

That all work fine, but the problem starts if you want to repeat this. If you refresh the page, which reloads the txt file in the popup, and then click the link for a second time, IE locks up and requires an end task.

Same problem occurs if the link is click twice without closing the popup.

<script language="javascript">
var chartpopup = window.open('http://localhost/TeeChart7/Readme.txt')</script>

<a href="#" onclick="
chartpopup.document.location = 'http://localhost/TeeChart7/TeeFromWebClient.asp';
">Load Chart</a>

Any Ideas?

Thanks James

Keynetix · Post by **Keynetix** » Mon May 15, 2006 1:51 pm

Sorry, only happends when the main window is refreshed and the link press for the second time.

Thanks

James

Keynetix · Post by **Keynetix** » Tue May 16, 2006 8:52 am

Does any one have any ideas on this. It is causing me a big problem since my upgrade from verson 5.

Thanks

James.

Keynetix · Post by **Keynetix** » Tue May 16, 2006 10:44 am

Would it be possible for a member of the Tee Chart support, to possibly try and reproduce this problem, and let me know if this is an actually bug, so something I am doing wrong.

Thanks

James.

Narcís · Post by **Narcís** » Tue May 16, 2006 10:46 am

Hi James,

We could reproduce the problem here. We need to investigate the cause of the problem an how to solve it. I'll get back to you when I have further information.

Also please notice that you may get an access violation running the http://localhost/TeeChart7/TeeFromWebClient.asp demo. This is because this file still references TeeChart v6, you should change this reference to:

Code: Select all

 TChart2.Import.LoadFromURL("http://<%=ServerPath%>/TeeChart7/TeeFromWeb.asp")

Keynetix · Post by **Keynetix** » Tue May 16, 2006 10:53 am

hank you for getting back to me.

Yes I had already noticed the problem with the example code, and changed it.

I look forward to hearing from you.

Kind Regards

James

Keynetix · Post by **Keynetix** » Thu May 18, 2006 9:15 am

Hi,

Would it be possible for you to let me know your progress so far, and an estimate to how long you expect a solution to take?

I appreciate your support in getting this problem sorted.

Kind Regards

James

Narcís · Post by **Narcís** » Fri May 19, 2006 1:36 pm

Hi James,

We'll be able to give you some feedback during Monday.

Thanks for your patience.

Narcís · Post by **Narcís** » Fri May 19, 2006 2:17 pm

Hi James,

This issue has already been fixed. I can send you TeeChart7.ocx update including the fix. May I send it to the forums contact e-mail address or should I send it to a different address?

Keynetix · Post by **Keynetix** » Mon May 22, 2006 8:29 am

Good news. Yes if you could email to my forum address. I have also PM you a second address, if you could also email to this address as well please.

Kind Regards

James.

Narcís · Post by **Narcís** » Mon May 22, 2006 8:42 am

Hi James,

Ok, I've just sent it to both e-mail adresses.

Keynetix · Post by **Keynetix** » Mon May 22, 2006 9:13 am

Hi

I have received the new ocx, thank you.

But there seems to be a problem with IE authenticating the active x. When a clean machine visits the page a message say the control has been block due to unknown publisher pops up.

How is it possible to solve this problem so the user is allowed to download / install the control.

Many Thanks

James

Keynetix · Post by **Keynetix** » Mon May 22, 2006 12:19 pm

Hi,

Would it be possible for you to provide the .ocx in a cab file with your digital signature. I believe this will solve the problem.

Thanks

James

Narcís · Post by **Narcís** » Mon May 22, 2006 1:40 pm

Hi James,

I've just sent you the signed .ocx.

Keynetix · Post by **Keynetix** » Mon May 22, 2006 1:43 pm

Spot on.

Now all works great.

Thank you very much for your help

James