TMarksTipTool error

leaf · Post by **leaf** » Mon Jan 30, 2006 4:41 pm

Have you noticed a problem when IrregularGrid is false the tip tool reports the wrong value on ColorLineSeries when zoomed?

I am using a ColorLineSeries and when I zoom way in, it seems to be reporting the wrong value. When I have IrregularGrid = True, this does not seem to be an issue.

Where in the code does the tip tool get the value from the series?

leaf · Post by **leaf** » Mon Jan 30, 2006 6:04 pm

After further investigation, I believe that the tip tool is reporting the correct value, it is the color displayed for the pixel that is wrong. If you zoom way in, look at the value the tip tool returns the look at the legend. the pixel color does not match the value.

Narcís · Post by **Narcís** » Wed Feb 01, 2006 1:17 pm

Hi leaf,

This is a known problem (TV52010537) on our defect list to be fixed for future releases. The colorgrid lines are not synchronized with the grid cells when zooming, that's the cause of the problem.

leaf · Post by **leaf** » Wed Feb 01, 2006 4:20 pm

Thanks for your response.
- Is there a temporary work around for this issue?
- When do you expect to have it fixed?
- How long has this been an issue and do you think the fact that that the colors on a color plot don't match the values is a serious problem?

Narcís · Post by **Narcís** » Thu Feb 02, 2006 12:04 pm

Hi leaf,

- Is there a temporary work around for this issue?

Not that I know of.

- When do you expect to have it fixed?

I can't give you a date. This item has a very high priority on our defect list so you may expect it to be one of the first fixed.

- How long has this been an issue and do you think the fact that that the colors on a color plot don't match the values is a serious problem?

This was reported about 10 months ago. The problem is that the grid lines are not synchronized with its original cells when zooming. The issue may be quite tricky.