Steema Central

Hi,

we use TeeChart to display some measurement data. Transparent points are used for the area outside region of interest.
We also display the palette.
Everything worked in 3.2. However, in version 3.5 the display of the palette is not correct. I uploaded the example code, which you should be able to run as-is. The project is uploaded to the upload area. Click on Picture1, Picture 2 to see the charts with standard and custom palettes. Then change the reference to the TeeChart.dll from /TeeChart_3.5 folder - and observe that the display of the palette is not correct any more - the end values changed to sort of transparent, and the colors are wrong. This happens for both custom and standard palettes.

Thanks,
Natalia Kroupnova

Hello Natalia!!

We checked your problem and We put in list to be investigated for new versions.

Thanks.


Best Regards
Sandra Pazos

Steema Support Central
http://support.steema.com

Hello Sandra

Does it mean you confirm that the problem exists?

Which version should we expect it to be fixed in?

What should we do meanwhile? We can not really use it as it is - is there any workaround?

Thanks,

Natalia

Hi Natalia

Does it mean you confirm that the problem exists?

Yes, exist the problem.

Which version should we expect it to be fixed in?

Updated version teeChart appears in forums, but I am not sure when. You can look forums often .

What should we do meanwhile? We can not really use it as it is - is there any workaround?

You can used old version, where problem doesn't ocure, for exemple version 3.2.

Thanks,


Best Regards
Sandra Pazos

Steema Support Central
http://support.steema.com

We can not move to version 3.2 You suggested that we upgrade to 3.5 from 3.2, because 3.2 had a problem displaying box plots, and that problem was fixed in 3.5
What do we do now? We need the fix ASAP.

Hello Natalia,

Do you have an issue tracking number for the boxplot bug you need a fix? If so we could send you the link for a version between that and latest release.

Hi,
No, actually I don't have an issue tracking number - you just suggested to try the latest, and it worked. So, we upgraded from 3.2 to 3.5 - and now we have this legend problem, box plot works fine.
If you have the next version scheduled within a month and it will have a fix for the legend, we could just wait for that.

Thanks,
Natalia

Hi Natalia,

We expect to have a new version ready this week but it's most unlikely that a fix for this issue will be in it.

I found that the boxplot issue is described here:

http://www.teechart.net/support/viewtopic.php?t=8517

We will try if we can find a version of TeeChart where legend and boxplot issues work fine and send the download link to you.

Can you please confirm that you are using Visual Studio 2005?

Thanks in advance.

Thanks,
yes, we are using VS 2005

Hello Natalia,

We found that using build 3.5.3065.19161 both issues work fine. I'll send you the URL to download this installer. Can you please check if it solves the problem at your end?

Thanks in advance.