print pie chart to PDF issue

TeeChart for Microsoft Visual Studio .NET, Xamarin Studio (Android, iOS & Forms) & Monodevelop.
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Xin
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Joined: Thu Mar 24, 2016 12:00 am

print pie chart to PDF issue

Post by Xin » Fri Mar 25, 2016 7:23 am

Hi,

we are using TeeChart (4.1.2012.9283) component in our .NET application, we use TChart.Editors.EditorUtils.ShowFormModal to invoke "Graph Print Editor" dialog thus user can print pie chart to PDF (by selecting a PDF product in printer listbox), we found the Pie chart in PDF is not shown correctly, it occurs for serveral PDF tools including FreePDF, Adobe Acrobat Pro and CutePDF.
i attached two image of how pie chart is shown in PDF.

As the error will be shown in several PDF tools, so i want to know is this a known issue, are there any ways to fix (or workaround) it?

Thanks,
Xin
Attachments
error.jpg
this is problematic pie chart
error.jpg (86.63 KiB) Viewed 7306 times
normal.jpg
this is expected pie chart
normal.jpg (87.97 KiB) Viewed 7300 times

Christopher
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Posts: 1603
Joined: Fri Nov 15, 2002 12:00 am

Re: print pie chart to PDF issue

Post by Christopher » Tue Mar 29, 2016 9:29 am

Hello Xin,

This issue is already registered in our issue tracking software with id=1312. Many apologies for any inconvenience this issue causes. We will look into fixing this issue before the next maintenance release.
Best Regards,
Christopher Ireland / Development & Support
Steema Software
Avinguda Montilivi 33, 17003 Girona, Catalonia
Tel: 34 972 218 797
http://www.steema.com
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Xin
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Posts: 2
Joined: Thu Mar 24, 2016 12:00 am

Re: print pie chart to PDF issue

Post by Xin » Mon Apr 18, 2016 3:12 am

Hi Christopher,

Thanks a lot for the information, now we know is an known issue.
We also want to know if there are any plans for this issue, e.g. , will it be fixed, in which release we can get the fix?

Thanks,
Xin

Christopher
Guru
Posts: 1603
Joined: Fri Nov 15, 2002 12:00 am

Re: print pie chart to PDF issue

Post by Christopher » Mon Apr 18, 2016 1:55 pm

Hello Xin,

Yes, id=1332 has been fixed and will be available in the next maintenance release due out at the beginning of next month.
Best Regards,
Christopher Ireland / Development & Support
Steema Software
Avinguda Montilivi 33, 17003 Girona, Catalonia
Tel: 34 972 218 797
http://www.steema.com
Instructions - How to post in this forum

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