Demo Version - License and Quality issue

[daniela]

Hi,

I donwloaded the latest TeeChart version as demo version (TeeChartNET2009VSNET2008Eval.exe) and have follwoing porblems:

License:
I installed the *.exe and created the Chart in VS 2008. Designer and coding worked fine on the developement machine. However, after I published the ASP.NET project to the server I couldn't see the chart anymore.
I guess it has something to do with the licensing.
- In the VS 2008 project I can't see the license ("Show all files" option in switched on)
- In the TeeChart installation folder I don't have the license file (licenses.licx). If I would have the file I could manually add it to the VS 2008 project and include it as embedded ressource.
- The registry contains already an older key ["DesignKeyV2"="Steema.TeeChart.TChart is a licensed component."] What's the name of the "new" key -> just "DesignKey"="..."

Quality:
When I look at the chart I can see pretty much the pixels. Is there a way the use vector graphics with TeeChart?

I hope that you can help me. Many thanks in advance.

Cheers,

Hubert

[Narcís]

Hi Hubert,

License:
I installed the *.exe and created the Chart in VS 2008. Designer and coding worked fine on the developement machine. However, after I published the ASP.NET project to the server I couldn't see the chart anymore.
I guess it has something to do with the licensing.
- In the VS 2008 project I can't see the license ("Show all files" option in switched on)
- In the TeeChart installation folder I don't have the license file (licenses.licx). If I would have the file I could manually add it to the VS 2008 project and include it as embedded ressource.
- The registry contains already an older key ["DesignKeyV2"="Steema.TeeChart.TChart is a licensed component."] What's the name of the "new" key -> just "DesignKey"="..."

This is not a licensing problem as the evaluation doesn't have license control, it just expires after 40 days. DesignKeyV2009 is the name of the registry key but this doesn't apply for the evaluation version either as it's related to registered developer license installation.

Which is the exact problem you have at the server? Do you get any error message?

Quality:
When I look at the chart I can see pretty much the pixels. Is there a way the use vector graphics with TeeChart?

TeeChart for .NET supports some vectorial image formats as an exporting option as you can read in tutorial 12. However, if you give us more detailed information about the problems you are having with your charts we will try to improve them. A simple example project we can run "as-is" to reproduce the problem here would really help.

Thanks in advance.

[daniela]

Hi Narcís,

Thanks for the fast reply.

The problem on the server is that the chart is simply not shown. Instead of the chart I see a small box with a red cross in it. It seems the page has no data available for the chart.
And I don't get an error message. Just the red cross.

I've posted a sample project. The chart data is received via cache. So there is an extra asp.net page which gets the data (LoadChart.aspx.cs).

I hope the sample project helps.

Thanks a lot.

Cheers,

Hubert

[daniela]

Hi Narcís,

it works now. The hell knows why and how long. But at the moment it's fine.

Thanks for your help.

Hubert