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Scan line index out of range

Posted: Thu Aug 04, 2005 12:46 am
by 5885987
We are using TeeChart Pro 5.03 with Delphi 7. We have used TeeChart for years and for the first time we are using a chart with multiple custom
axes - and this is the first time we have experienced the 'scan line index
out of range' error.

In Byron Upchurch's post of 30 Dec 2004, he describes the same error. He goes on to say it was in Version 5.02 but was fixed in subsequent versions ... we have version 5.03 and it is still there. Does anyone know what causes this problem and what source code changes are required to fix it? We don't want to upgrade [so many compatibility problems with other component sets whenever we upgrade!] for what should be a trivial problem.

Thanks for any help.

Regards

Mike

Posted: Tue Aug 09, 2005 10:43 am
by Pep
Hi Mike,

I'm not sure what problem you refer, could you please post the link of the post you're referencing ?

Posted: Tue Aug 09, 2005 11:09 am
by 5885987
Hi

I'm not sure how to do that ... in Outlook Express, looking at the newsgroup public.teechart5.delphi (www.berneda.com) it's dated 30/12/04 7:44 a.m., titled 'scan line index out of range', posted by Byron Upchurch.

The contents are below ... thanks.

Regards

Mike

---------------------------------------------------------------------------------
Just as a follow up to this thread, I did submit a test executable directly
to Narcís.

The bug existed in TeeChart 5.02, but has been fixed in subsequent versions.
I upgraded to the latest version and found this to be true.

-- Byron

"Narcís Calvet" <narcis@steema.com> wrote in message
news:RE9YCCY8EHA.1812@TEEPC.Steema.local...
> Hi Byron,
>
> I have tried to reproduce the problem here but had no success. Could you
> please post an example where this error happens so we can reproduce the
> problem "as-is" here?
>
> --
> Best Regards,
>
> Narcís Calvet
> http://support.steema.com
>
> "Important note: If you are a TeeChart registered customer, please post
your
> support questions at Steema's Support monitored Forums for customers:
> http://support.steema.com for a prompter reply."
>
>
> "Byron Upchurch" <byron@iqms.com> wrote in message
> news:QlwBk8e7EHA.1812@TEEPC.Steema.local...
> > I am using Delphi 7 with TeeChart 5.03.
> >
> > On my form, I create charts "on the fly" and populate values. I plot
> about
> > 5 points with a TLineSeries. The charts also have TColorLineTool and
> > TColorBandTool objects on them.
> >
> > After chart displays correctly, if I scroll the chart with the right
mouse
> > button for any large distance, I get the error: "Scan line index out of
> > range."
> >
> > What causes this? And how do I fix it?
> >
> > -- Byron Upchurch
> >
> >
>
>

Posted: Wed Aug 10, 2005 1:31 pm
by Pep
Hi,

could you please send me a simple demo with which I can reproduce the problem here and take a look which part of code has been modified in order to fix it ? I think this problem has been fixed in the TeeChart Pro v6.
You can send me the app. directly to pep@steema.com

Posted: Thu Aug 11, 2005 2:32 am
by 5885987
I have emailed a small sample application [and source code] as requested. Thanks for your efforts.

Regards

Mike

Posted: Sat Aug 20, 2005 12:03 am
by 5885987
I have started with a new PC [formatted hard disk and reinstalled operating system], installed Delphi 7 and updates, and downloaded and installed 5.03 from your website. The simple sample application I sent still raises the "scan line index out of range" exception.

If the problem has been fixed in 5.03, this doesn't make sense ...

Regards

Mike

Posted: Mon Aug 29, 2005 10:35 am
by narcis
Hi Mike,

We haven't been able to reproduce the problem you reported here. I've sent the .bpl files we have used for those test. Could you please test them to see if they work for you?

Posted: Mon Aug 29, 2005 11:36 am
by 5885987
Hi Narcis

The zip file you sent only contains 6 BPL files. The version of TeeChart we use generates many more (12, I think) BPL files.

I copied the 6 BPL files in accordance with the normal installation instructions, i.e.,

Destination of compiled packages:
----------------------------------

\Program Files\Delphi (BCBuilder)\Bin:

DCLTeexx.bpl ( *.dpl in Delphi 3)
DCLTQRxx.bpl
DCLTePxx.bpl
DCLTGLxx.bpl

\Program Files\Delphi (BCBuilder)\Lib:

-All *.DCP, *.DCU, *.DFM, *.RES files.
-TeeDefs.inc file.

\Windows\System (\WinNT\System32) :

Teexx.bpl ( *.dpl in Delphi 3)
TeeDBxx.bpl
TeeUIxx.bpl
TeeGLxx.bpl
TeeQRxx.bpl
TeeProxx.bpl
TeeImagexx.bpl
TeeLanguagexx.bpl

I rebuilt the demo application I sent you and sadly it still raises the same exception. I have checked and there are no other occurrences of those BPLs on this PC.

Thanks for your continued support.

Regards

Mike

Posted: Mon Aug 29, 2005 3:53 pm
by narcis
Hi Mike,

Yes, you are right, I missed some of them. I've just sent you the complete .bpl files.