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TeeChartVCLFMX-2016.18 XE2 Problem

Posted: Wed May 18, 2016 1:42 pm
by 16476877
I have installed TeeChartVCLFMX-2016.18 into XE2, XE7, 10 Seattle and 10.1 Berlin.

All ok except for XE2. On loading the Pro BPL it gives the error: The procedure entry point @idheadercoderutf@Initialization$qqrv could not be located in the dynamic link library IndyProtocols160.bpl.

There is only one copy of this bpl on my PC.

I have Indy 10.6.2 installed. This also happens when no other packages are loaded at all.

Regards,

Bruce

Re: TeeChartVCLFMX-2016.18 XE2 Problem

Posted: Thu May 19, 2016 9:44 am
by yeray
Hello Bruce,

Things to check for most common problems:
- Make sure IDE is up-to-date.
- Run the IDE with high privileges "as administrator" and with no project loaded.
- Try to unselect any 3rd party tool from the list of packages (Indy also). If the problem persists, reinstall TeeChart through TeeInstall.exe (also "as administrator").

Re: TeeChartVCLFMX-2016.18 XE2 Problem

Posted: Fri May 20, 2016 6:54 am
by 16476877
Thanks, but as I said this happens when the only package loaded in the IDE is Teechart, What version of Indy is the XE2 version compiled with?

Re: TeeChartVCLFMX-2016.18 XE2 Problem

Posted: Fri May 20, 2016 8:43 am
by yeray
Hello Bruce,
BruceC wrote:Thanks, but as I said this happens when the only package loaded in the IDE is Teechart
Sorry, it wasn't clear to me with your initial post if "no other packages" meant TeeChart packages or TeeChart+Indy packages.
BruceC wrote:What version of Indy is the XE2 version compiled with?
TeeChart packages don't use Indy (it includes two .dpk to be compiled to integrate TeeChart into Indy, but it has to be done manually once TeeChart and Indy work fine alone).
I'd suggest you to make sure your XE2 has Update 4 Hotfix, to reinstall TeeChart running TeeInstall as administrator and to open the IDE also as administrator. If the problem persists, please don' hesitate to let us know.

Re: TeeChartVCLFMX-2016.18 XE2 Problem

Posted: Fri May 20, 2016 9:02 am
by 16476877
I have the pro version (no source) so how can this be happening?

Re: TeeChartVCLFMX-2016.18 XE2 Problem

Posted: Fri May 20, 2016 9:47 am
by yeray
Hello Bruce,

I can't say for sure what is the exact cause of the problem without knowing if any of the suggested actions fixes it.

Re: TeeChartVCLFMX-2016.18 XE2 Problem

Posted: Fri May 20, 2016 12:33 pm
by 16476877
Sure. I have XE2 hotfix 4 installed. and I have tried the other things that you have suggested. It works fine in the other IDE's I have installed including 10 Seattle and 10.1 Berlin.

Re: TeeChartVCLFMX-2016.18 XE2 Problem

Posted: Fri May 20, 2016 2:37 pm
by 16476877
Indy must be compiled into your bpl because if I delete the indy bpls and add dclTeePro916.bpl I get the error mesage that IndySystem160.bpl is missing!

Re: TeeChartVCLFMX-2016.18 XE2 Problem

Posted: Mon May 23, 2016 9:59 am
by yeray
Hello Bruce,

I'm afraid I was wrong when I said:
Yeray wrote:TeeChart packages don't use Indy (it includes two .dpk to be compiled to integrate TeeChart into Indy, but it has to be done manually once TeeChart and Indy work fine alone).
I must apologise for the confusion because TeeImport package indeed uses IndyProtocols.

So the problem may be a conflict between the version used to build the TeeChart packages and the version installed in your system.
Are you using the Indy version shipped with the IDE?

Re: TeeChartVCLFMX-2016.18 XE2 Problem

Posted: Tue May 24, 2016 7:00 am
by 16476877
No. In my very first post I gave the information that I was using Indy 10.6.2.

Re: TeeChartVCLFMX-2016.18 XE2 Problem

Posted: Wed May 25, 2016 7:26 am
by yeray
Hello Bruce,

We'll send you a mail with the necessary information to get the TeeChart sources so you can change the dependencies, if necessary, and recompile them.
Don't hesitate to let us know if you find any problem with it.

Re: TeeChartVCLFMX-2016.18 XE2 Problem

Posted: Wed May 25, 2016 8:25 am
by 16476877
Many thanks.