installation problem of TeeChart 2013 for RAD XE3

TeeChart VCL for Borland/CodeGear/Embarcadero RAD Studio, Delphi and C++ Builder.
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Magic
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installation problem of TeeChart 2013 for RAD XE3

Post by Magic » Wed Jun 12, 2013 5:20 pm

Greetings,

I installed TeeChart 2013 to RAD XE3.
But it did not work.
I became not to be able to start XE3 by to happen attached error.
Could you please teach me how to fix this problem?

Best regards,
Magic
Attachments
TeeChart2013RADXE3_Fault.jpg
XE3 cannot start
TeeChart2013RADXE3_Fault.jpg (45.25 KiB) Viewed 6910 times

Narcís
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Re: installation problem of TeeChart 2013 for RAD XE3

Post by Narcís » Thu Jun 13, 2013 10:07 am

Hi Magic,

This looks like your IDE has some path problems. I'd recommend you to clean/remove all old TeeChart package and path references and try installing the new version again.
Best Regards,
Narcís Calvet / Development & Support
Steema Software
Avinguda Montilivi 33, 17003 Girona, Catalonia
Tel: 34 972 218 797
http://www.steema.com
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Magic
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Re: installation problem of TeeChart 2013 for RAD XE3

Post by Magic » Thu Jun 13, 2013 11:01 pm

Hello Narcis,

Thank you for response.

I uninstalled all TeeChart packages, and I reinstalled them.
But same problem happens.

This problem happens when reading the DclTeeMaker117.bpl package.
But this file exists in available path.
C:\Program Files (x86)\Steema Software\TeeChart 2013 for RAD XE3\Delphi17.win32\Bin

Best regards,
Magic

Narcís
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Re: installation problem of TeeChart 2013 for RAD XE3

Post by Narcís » Fri Jun 14, 2013 8:25 am

Hi Magic,
Magic wrote: This problem happens when reading the DclTeeMaker117.bpl package.
But this file exists in available path.
C:\Program Files (x86)\Steema Software\TeeChart 2013 for RAD XE3\Delphi17.win32\Bin
Please check that this path is on top of the list at Tools -> Options -> Environment Options -> Delphi Options -> Library -> Library path. Also check that no older TeeChart paths are on the list.

Thanks in advance.
Best Regards,
Narcís Calvet / Development & Support
Steema Software
Avinguda Montilivi 33, 17003 Girona, Catalonia
Tel: 34 972 218 797
http://www.steema.com
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Magic
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Re: installation problem of TeeChart 2013 for RAD XE3

Post by Magic » Fri Jul 05, 2013 8:30 am

Hello Narcis,

Thank you for response.

I added the library path at Delphi library path.
But same problem happened.

Also, I added the library path at C++ library path.
But same problem happened.

Best regards,
Magic

Narcís
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Re: installation problem of TeeChart 2013 for RAD XE3

Post by Narcís » Tue Jul 09, 2013 9:16 am

Hello Magic,
Magic wrote: I added the library path at Delphi library path.
But same problem happened.
Did you add it on top of the search path list? This is important so that you can force this being the first path used?
Magic wrote: Also, I added the library path at C++ library path.
But same problem happened.
Did you add \Lib\obj folder as well? Did you add \Include folder at the Include path list? Don't forget to move them on top of the list too.

Thanks in advance.
Best Regards,
Narcís Calvet / Development & Support
Steema Software
Avinguda Montilivi 33, 17003 Girona, Catalonia
Tel: 34 972 218 797
http://www.steema.com
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