Steema Central

After installing TChart Pro 8.04 and (automatic installation from the Setup.exe) in Delphi 7 under Windows 7 we noticed, that the TChart component itself is missing from
the component palette. The other components are there, just Chart and DBChart are missing! If you look on the TeeChart tab in the component palette, the first (most left)
components (which should be Chart and DBChart) are SeriesDataSet(TeeData) and ChartDataSet(TeeData).
If we open an existing application that includes a TChart, the TChart that is already in the application is displayed in design time just fine and can be edited with
the objectinspector. The application can be compiled and run. If we want to add another TChart to the application, we can do it only with the "TeeChart Wizard..." in the Help menu of Delphi7, and not the
normal way by selecting the component from the component palette.

Strange detail: if we look with a 3rd party component selector tool (ddevextensions), then TChart is listed there, but can not be added to a form.
We tried to deinstall and reinstall TChart but Chart and DBChart were still missing.
We tried to install it manually (remove bpls, then readd bpls) but Chart and DBChart were still missing.
We tried to install it manually via recompiling the dpk files but Chart and DBChart were still missing.

Can you help us?

Hi,

Look if you find the "missing" TeeChart components in any of the other tabs. Note TChart Standard is already shipped with the IDE under the "Additional" tab so it may be still there.
You can right click on the palette and select "Properties" to browse and reorganize the same.

That was it

thank you!

Now we have another problem...

while trying to resolve the previous issue we deinstalled and installed TChart pro 8.04 setup and TChart 8.04 sourcecode setup several times. Currently we only have the pro version without source installed and would like to reinstall the source now, but we keep getting an errormessage "Online License activation has failed. Do you want to register by phone or email?" Are we beeing blocked now? Did we exceed some kind of Installationlimit?

Best regards,
G. Wagner

Hello,

It looks like you exceeded activations limit. I have reset your counter, could you please try again?

Thanks in advance.

Now it works,

thanks a lot!

Best regards,
G. Wagner

Hi again,

we still have a strange Problem with our TChart Pro 8.04 installation. Directly after starting Delphi7 the package "TeeChart Pro 8 Components" is unselected and the components of that package are missing on the componentpalette. We then can select the package (check the checkbox) and the everything works, the components are on the component palette and can be used. But after closing Delphi7 and restarting it the package is unselected again and the components are missing from the componentpalette.
We again tried deinstalling and reinstalling TChart Pro 8.04 with the Setup.exe and we tried installing it manually but the problem remained. Any idea what yould be wrong?

Thanks in advance,
G. Wagner

Hello,

I can think of two options:

1. After enabling the packages again, select the left-bottom Default checkbox. I guess it's the Vorgabe checkbox in your screen-shot. Finally press OK button.
2. Close all open project with Delphi 7 still running, open the same dialog and enable the packages again. You won't have the Default checkbox now as it will be the default setting for all projects. Finally press the OK button too.

If this doesn't help don't hesitate to let us know.