Steema Central

Hi!

We have an important problem regarding Teechart and Pie series. The fact is that the propertie Circled doesnt work on
Windows Server 2008 R2 x64, we can reproduce the problem on several machines here. Instead of making a perfect circle,
it makes an ovale. It looks like the Pie have the 3D style with 0 elevation, and the 3d properties is disabled....
On Windows 7 x64 and Windows XP, everythings perfect.

Here's an example of the problem using the demo provided on this website, Tee9New.exe from here : http://steema.com/download/vcl
The test was performed on Windows 7 x64 and Windows Server 2008 x64, on the same resolution (1920x1080) with all windows Update done.
The only properties that was changed are disabling 3D mode and Circled = true.

Look for the attachments for picture of the exact problem.

Thanks in advance, we must find a solution for this as a lot of our customers are on Windows Server 2008.

Hello Groupe ID,


Sorry for the delay. I have tried reproduce your problem with last version of TeeChartVCL(build 2012.07.121105 ) , Windows Server 2008 Datacenter without Hyper-V x64 and All features\Chart Styles\Standard\Pie and the problem doesn't appears for me. Please remove the TeeChartVCL of your computer, reinstall last version and check again if your problem persist.

The result I have gotten is next:

Thanks,

Hi!

Thank you for your answer. The fact is that we did not install teechart on any Window Server 2008 R2 machine ; we just
run the compiled EXE from this website, so there's nothing to uninstall. The demo was used here to show that the problem
doesnt not rely on any configuration matters. One more thing to add is that all our machines are virtualized throught VMWare
Workstation 8. I've see that you done a test on Windows Server 2008 but not the R2 version, maybe it adds something to the problem.
As we can reproduce the problem on every single virtualized Windows Server 2008 R2 we have, it should not be a problem
to reproduce it too from your side.

Thanks in advance, we really hope there's a solution.

Hi,

We'll try to set an environment like yours (Win 2008 R2 win VMWare) to check it. We'll be back to you as soon as possible.

Hi again,

Here is what I get in the following environment:
- VMPlayer 5
- Windows Server 2008 R2 with Service Pack 1 x64 (en_windows_server_2008_r2_with_sp1_x64_dvd_617601.iso)
- Tee9New demo from the "TeeChart compiled demo" here
I've just opened the "All features\Chart Styles\Standard\Pie" demo in this environment, set the chart to 2D and selected the Circled property in the Editor.