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Bar Position/Width problems - v8.08 & D2007

Posted: Wed Jun 15, 2011 11:44 am
by 10548113
Hi

I've been having lots of problems with bars either being clipped left and right, or having too much free space either side on the bottom axis.

The problems appeared when I upgraded from 8.06 to 8.08.

If I add one bar series (2D or 3D) to new chart and set to it 12 points on a form sized to 800x600 I will see on the bottom axis values from -1 to 12 - where my 12 bars occupy positions 0 to 11. If I increase the form size to 1920x1200 the positions are fine and the extra axis values disappear.

I notice that the default values of Minimum & Maximum for the bottom axis have been set to 66. If I change them both to 30 then the chart looks fine at 800x600 - but if I increase the size to 1920x1200 then both the leftmost and rightmost bars are clipped.

If I create a bar series with 3 points at 800x600 and (changing nothing) increase to 1920x1200 then the two side bars are clipped. The problem is worse with multiple unstacked series in 3D (shown behind each other).

The problem can be seen in the compiled copy of "Tee8New.exe" - just go to the standard bar chart (under "All features") and change the number of points to 3 for all series - then maximise the form (on my PC to 1920x1200) and the bars at either side are clipped.

No single value of BottomAxis.Minimum and Maximum works for all sizes. It may be possible to calculate a value using chart size and number of points, but I would hope this would work "out of the box"! Is there some other property I can change that will fix this for all sizes and what changed from v8.06?

This is causing me problems with customers complaining that charts which looked fine previously are now not worth printing.

A solution would be much appreciated.

Regards,
Jamie

Re: Bar Position/Width problems - v8.08 & D2007

Posted: Thu Jun 16, 2011 8:18 am
by narcis
Hi Jamie,

I can reproduce the bar clipping issue here using Tee8New as you indicated. Minimum and maximum offsets were changed to address other issues. Fixing some issues in v8.07 and/or v8.08 might have broken that though. At the version info page you can see what changed in those versions. There are some bug fixes related to bar series.

We found bar series had some flaws and reworked them for TeeChart 2010 (currently 2011) so that this doesn't occur in that version nor axis offsets are automatically modified. The only solutions I can think of are to revert back to v8.06 if this version worked better for you or try with the fully functional evaluation version of TeeChart 2011 which is available at http://www.steema.com/evaluation/vcl.

Re: Bar Position/Width problems - v8.08 & D2007

Posted: Fri Jun 17, 2011 1:49 pm
by 10548113
Hi Narcis

Thanks for the reply. I responded by email (yesterday morning) regarding the upgrade - please can you confirm this was received?

Best regards,
Jamie

Re: Bar Position/Width problems - v8.08 & D2007

Posted: Fri Jun 17, 2011 2:16 pm
by narcis
Hi Jamie,

Where did you send the email? For licensing inquiries you should contact our Sales Dept. at sales at steema dot com.

Thanks in advance.

Re: Bar Position/Width problems - v8.08 & D2007

Posted: Fri Jun 17, 2011 2:59 pm
by 10548113
Hi Narcis

Thanks for the quick reply. I have now sent it to sales (it was previously sent to "info" as a reply to the forum update email).

Best regards,
Jamie

Re: Bar Position/Width problems - v8.08 & D2007

Posted: Fri Jun 17, 2011 3:07 pm
by narcis
Hi Jamie,

Thanks. At info it should have also been received. If you don't receive any reply before the end of Monday please let us know here.

Have a nice weekend!

Re: Bar Position/Width problems - v8.08 & D2007

Posted: Mon Jun 20, 2011 4:38 pm
by 10548113
Hi Narcis

Thanks for that. Weekend mainly involved food poisoning - hope yours was better! ;-)

Just to let you know that I haven't had a reply to either of my emails ...

Best regards,
Jamie

Re: Bar Position/Width problems - v8.08 & D2007

Posted: Tue Jun 21, 2011 7:17 am
by narcis
Hi Jamie,
Thanks for that. Weekend mainly involved food poisoning - hope yours was better! ;-)
Oh, I'm sorry to hear that. Hope you are better now! Yes, definitely mine was much better :)
Just to let you know that I haven't had a reply to either of my emails ...
I just contacted the Sales Dept. to investigate what happened with your emails. I'll get back to you when I have further news.

Re: Bar Position/Width problems - v8.08 & D2007

Posted: Tue Jun 21, 2011 7:47 am
by narcis
Hi Jamie,

Sales Dept. staff told me they didn't get your emails. The will contact you from an alternative email address. Hope you can get in touch now.

Re: Bar Position/Width problems - v8.08 & D2007

Posted: Tue Jun 21, 2011 8:50 am
by 10548113
Hi Narcis

Yes, thanks, I'm feeling well now. Glad your weekend was better! :-)

Thanks for your help with this. I have received an email from sales, which I have replied to.

All the best,
Jamie