Teechart Pro V7 Installation Error

Tom Suhler · Post by **Tom Suhler** » Wed Jul 28, 2004 1:21 pm

I just purchased TeeChart Pro Version 7 and am trying to install the QRChart component.

I have Delphi 7 Enterprise and QuickReport 4.03.

There is a reference to the install.txt file in my QuickReport folder but the file does not exist.

I found some instructions in this forum from a message with the title "Quickreport 3.62 and Delphi 5" I followed those instructions substituting the appropriate file versions.

When I try to install DclTQR77.BPL I receive the following error message:
"Cannot load package qrpt70. It contains unit QREnvEd, which is also contained in package QR4runD7"

How should I correct this error?

Post by **Pep** » Wed Jul 28, 2004 1:54 pm

Hi Tom,

could you please take a look at the following item

Tom Suhler · Post by **Tom Suhler** » Wed Jul 28, 2004 2:54 pm

Well, I have a new error message now:

"Cannot load package QR4RunD7. It contains unit QRExport, which is also contained in package qrpt70"

How do I fix this one?

Why is your product so difficult to install?

I have had similar installation problems with previous versions of your product.

Why do you not have specific installation instructions for my version of Delphi and QuickReports instead of pointing me to 2 different links that talk about Delphi 5?

My frustration level is very high.

I only have one application that uses your product and I have spent 4 -5 hours just trying to install your product.

I bought your product from QBS Software.
If I can change my application so it does not need your product how can I get a refund?

Post by **Pep** » Thu Jul 29, 2004 7:23 am

Hi Tom,

"Cannot load package QR4RunD7. It contains unit QRExport, which is also contained in package qrpt70"

How do I fix this one?

I think the problem is you still having old TQRChart files in your disk. Delete all TQRChart component files from ALL Delphi 7 Search path
directories (this includes Delphi7\Lib\, Delphi7\Bin\, Windows \System32\
and TeeChart v7 \Delphi7\Lib\ directories). How do you know which files are TQRChart files ? Well, it relatively simple. Go to TeeChart v6
\Delphi76\QuickReport\ directory and make a list of all files (ignore the
extensions). Then search all Delphi 7 "Search path" directories and remove all files which have the same name. Then and only when you've made sure there are no other TQRChart component files (of course, except in TeeChart Delphi7\QuickReport\ directory), proceed with compile&install procedure. This is crucial if you want to recompile TQRChart component successfully

Also, make sure you have change the reference from Qrpt70 (old Quick Report runtime package) to new QR4RunD7 package.

Why is your product so difficult to install?

Doing the correct steps should not be any problem.

Why do you not have specific installation instructions for my version of Delphi and QuickReports instead of pointing me to 2 different links that talk about Delphi 5?

A install.txt file should be included with the installer, we'll review that will be added for next installers.

I bought your product from QBS Software.
If I can change my application so it does not need your product how can I get a refund?

Please contact with Steema Sales ( sales@steema.com ) for this type of questions.

Tom Suhler · Post by **Tom Suhler** » Thu Jul 29, 2004 2:31 pm

Quote:
Also, make sure you have change the reference from Qrpt70 (old Quick Report runtime package) to new QR4RunD7 package.

How / where do I do this?

Tom Suhler · Post by **Tom Suhler** » Thu Jul 29, 2004 2:37 pm

Quote:
How do you know which files are TQRChart files ? Well, it relatively simple. Go to TeeChart v6
\Delphi76\QuickReport\ directory and make a list of all files (ignore the
extensions).

I do not have a directory by this name.
I do have: TeeChart 7 for Delphi 7\Delphi7\QuickReport\
I am I missing an important directory?
Or did you mean to say the directory I have?

Post by **Pep** » Fri Jul 30, 2004 9:24 am

Hi Tom,

Quote:
Also, make sure you have change the reference from Qrpt70 (old Quick Report runtime package) to new QR4RunD7 package.

How / where do I do this?

You must open the TeeQR77.dpk (package) and remove the reference from there and add the QR4RunD7 (which you will find in the Delphi directories or in the newer QuickReport directories).

I do have: TeeChart 7 for Delphi 7\Delphi7\QuickReport\
I am I missing an important directory?
Or did you mean to say the directory I have?

Yes, sorry, I mean the directory you have.

Teechart Pro V7 Installation Error

Teechart Pro V7 Installation Error

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