Delphi XE3 Installation fails

TeeChart VCL for Borland/CodeGear/Embarcadero RAD Studio, Delphi and C++ Builder.
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westy
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Delphi XE3 Installation fails

Post by westy » Thu Nov 08, 2012 5:57 am

Hi Steema,

I have downloaded and tried running the TeeChart Pro for Delphi XE 3 installer on Windows 7 Pro 64bit. It gets to 100% but then pops up a message saying I need to manually re-install it.
I have seen a few messages about other users having problems with the Standard Version but I am trying to install the Pro version.

Any ideas of what the problem might be ?
I have an attached screenshot of the two messages I get at the end of the install.

Regards,
Steve
Attachments
TeeChartProError.JPG
Screenshot of post installation error for TeeChart Pro for Delphi XE3.
TeeChartProError.JPG (30.29 KiB) Viewed 8758 times

Yeray
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Re: Delphi XE3 Installation fails

Post by Yeray » Thu Nov 08, 2012 9:35 am

Hi,

This is a problem identified for the PreRelease for XE3:
http://www.teechart.net/support/viewtop ... =3&t=13648

However, it should have been fixed with the release published yesterday.
Is this the version you are using?
Best Regards,
ImageYeray Alonso
Development & Support
Steema Software
Av. Montilivi 33, 17003 Girona, Catalonia (SP)
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westy
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Re: Delphi XE3 Installation fails

Post by westy » Thu Nov 08, 2012 12:04 pm

Hi Yeray,

Actually the one I downloaded said it was published/released on 26th October. I checked again this afternoon and it was still showing the same release date in my client logon area ?
Is there somewhere else I should be downloading it from ?

This was the Pre release version but I can see there is a full version released November 6th. I will try downloading that one instead.

Regards,
Steve

Narcís
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Re: Delphi XE3 Installation fails

Post by Narcís » Thu Nov 08, 2012 2:40 pm

Hi Steve,
I checked again this afternoon and it was still showing the same release date in my client logon area ?
Is there somewhere else I should be downloading it from ?
No, it should be that. Try refreshing the page or clearing your browser cache just in case it's not updating.
This was the Pre release version but I can see there is a full version released November 6th. I will try downloading that one instead.
Yes, that's the final version, build number 2012.07.121105.
Best Regards,
Narcís Calvet / Development & Support
Steema Software
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Tel: 34 972 218 797
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westy
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Re: Delphi XE3 Installation fails

Post by westy » Fri Nov 09, 2012 2:27 am

Hi Narcís ,

All good. The final release worked perfectly.

Thanks,
Steve

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Re: Delphi XE3 Installation fails

Post by Narcís » Fri Nov 09, 2012 7:59 am

Hi Steve,

Thanks for your feedback!
Best Regards,
Narcís Calvet / Development & Support
Steema Software
Avinguda Montilivi 33, 17003 Girona, Catalonia
Tel: 34 972 218 797
http://www.steema.com
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