Access Violation in module TeeWorld87.bpl

santycg · Post by **santycg** » Tue Sep 04, 2007 11:02 am

Hi!

I can't use MapSeries.
I'm using TeeChart 8 and Delphi 7 Pro. Everything seems to be installed correctly, but when I try to add a MapSeries serie to a TChart, using the Chart designer, I get an access violation:

Access Violation at address 06302A04 in module TeeWorld87.bpl

What can I do?

Thanks!

Narcís · Post by **Narcís** » Tue Sep 04, 2007 2:18 pm

Hi santycg,

I'm not able to reproduce the problem here. Could you please send us a simple example project we can run "as-is" to reproduce the problem here?

You can either post your files at news://www.steema.net/steema.public.attachments newsgroup or at our upload page.

Thanks in advance.

santycg · Post by **santycg** » Tue Sep 04, 2007 4:27 pm

Hi!

It is not necessary to send a project. It fails in an empty form, in design-time, using the TeeChart Editor (not in runtime).

I have reinstalled it two times, but the error persists.

santycg · Post by **santycg** » Tue Sep 04, 2007 5:19 pm

Hi again...

Even in your TeeChart compiled "New Features Demo", I go to 'New series" -> "GIS / MAPPING" -> the I press "Edit" button -> Go to "Series" and press "Add" button to add another serie -> select "Maps" in Gallery combobox and the error appears!

xxxxxx · Post by **xxxxxx** » Tue Sep 04, 2007 10:34 pm

I'd like to confirm I observed such errors both in Tee8new and TeeChart Office 3 and Windows Event Viewer recorded something like that

Faulting application tee8new.exe, version 6.0.3.0, faulting module kernel32.dll, version 5.1.2600.3119, fault address 0x00012a5b.

My OS is Windows XP SP2 with Windows Updates enabled

Narcís · Post by **Narcís** » Wed Sep 05, 2007 7:48 am

Hello everyone,

Thanks for the information. Please notice that this has already been fixed in our current TeeChart v8 VCL sources so you can expect the fix being included in the next maintenance release.

santycg · Post by **santycg** » Fri Sep 21, 2007 9:42 am

Hi!

I still have the same problem with Map Series.
I don't know if it is a 'Windows XP' related issue, but I can't even add Map Series to the compiled Demo. It always raises an access violation in module TeeWorld87.bpl

I have reinstalled latest version and the problem persists.

However, with Windows Vista (at home), I can add Map Series without problem!

Narcís · Post by **Narcís** » Fri Sep 21, 2007 9:45 am

Hi santycg,

This shouldn't have anything to do with the operating system. It's most likely that your XP machine is still using old TeeChart packages. I'd recommend you to download v8.01 we posted last weekend at our website, install it in the XP machine and check that your Delphi is not using old TeeChart packages at Project->Options->Packages and that old search paths at Project->Options->Directories/Conditionals->Search Path.

Thanks in advance!

santycg · Post by **santycg** » Mon Sep 24, 2007 10:30 am

Sorry, but I'm sure that I'm not using the old TeeChart packages.

Delphi is not using old TeeChart packages at Project->Options->Packages.
I have not any old Tee*.* files in the hard disk.

As I mentioned in my first post, even in your exe-compiled Demo the error occurrs when I try to add a MapSeries serie.

Narcís · Post by **Narcís** » Mon Sep 24, 2007 10:36 am

Hi santycg,

Have you downloaded latest version available at our website? I haven't been able to reproduce the problem here using the compiled demo. Should I follow any specific step to reproduce the issue?

Thanks in advance.

santycg · Post by **santycg** » Mon Sep 24, 2007 10:44 am

Hi!

I downloaded and installed version 801 latest friday.

When I try to add a MapSerie to the Chart, I get the access violation.

For example, in the "New Features Demo" (compiled), I go to 'New series" -> "GIS / MAPPING" -> then I press "Edit" button -> then go to "Series" and press "Add" button to add another serie -> I select "Maps" in Gallery combobox and the error appears.

Look the following image:
http://www.simplygest.es/paint.jpg

Narcís · Post by **Narcís** » Mon Oct 01, 2007 3:28 pm

Hello santycg,

This works fine here using our current sources. I've compiled the packages and posted them at our website so that you can download them, replace your current packages and install them using included TeeInstall.exe tool.

Please let me know when you have downloaded the files as I'll remove them from the server.

Hope this helps!

xxxxxx · Post by **xxxxxx** » Mon Oct 01, 2007 3:46 pm

narcis wrote:Hello santycg,

This works fine here using our current sources. I've compiled the packages and posted them at our website so that you can download them, replace your current packages and install them using included TeeInstall.exe tool.

Please let me know when you have downloaded the files as I'll remove them from the server.

Hope this helps!

Hello, Narcís!
Could you please indicate more precisely the address for download. I found nothing in Private Customer Downloads area.

Narcís · Post by **Narcís** » Mon Oct 01, 2007 3:50 pm

Hi Alexander,

Those packages are not at the client area. I've sent you an e-mail with the URL as well.

santycg · Post by **santycg** » Tue Oct 02, 2007 9:43 am

Ok, downloaded and installed.

Now the error doesn't appear, BUT I can't still add Map series to the chart, and I can't even select the map type.