Help from Editor

TeeChart for ActiveX, COM and ASP
Post Reply
nbp
Newbie
Newbie
Posts: 83
Joined: Mon Sep 18, 2006 12:00 am

Help from Editor

Post by nbp » Wed Jan 28, 2009 7:26 pm

When I click on the "Help" button in the Editor dialog, I get the following message:

"Cannot find \TeeUserX7.hlp Help file. Check to see that the file exists on your disk. If it doesn't, you need to reinstall it."

The file does exist in the docs directory. Does it need to be registered again? I don't remember registering it separetly when I first downloaded TChart V7.

Thanks.

Narcís
Site Admin
Site Admin
Posts: 14730
Joined: Mon Jun 09, 2003 4:00 am
Location: Banyoles, Catalonia
Contact:

Post by Narcís » Thu Jan 29, 2009 8:57 am

Hi nbp,

Have you tried using latest installer available at the client area?

Thanks in advance.
Best Regards,
Narcís Calvet / Development & Support
Steema Software
Avinguda Montilivi 33, 17003 Girona, Catalonia
Tel: 34 972 218 797
http://www.steema.com
Image Image Image Image Image Image
Instructions - How to post in this forum

nbp
Newbie
Newbie
Posts: 83
Joined: Mon Sep 18, 2006 12:00 am

Re: Help from Editor

Post by nbp » Wed Nov 04, 2009 6:50 pm

When the user clicks on the "Help" button in the Teechart editor, he gets a message saying TeeUserX7.hlp is missing.

Does this help file need to be shipped with my application? Does it need to reside in the same directory as TeeChart7.ocx? Does the install script for my application need to register the hlp file separately? (We do register TeeChart7.ocx).



Thanks
--nbp

Yeray
Site Admin
Site Admin
Posts: 9614
Joined: Tue Dec 05, 2006 12:00 am
Location: Girona, Catalonia
Contact:

Re: Help from Editor

Post by Yeray » Thu Nov 05, 2009 11:34 am

Hi nbp,

Yes, the hlp has to be registered in the end machine and in the registry there should be indicated its location so it can vary.
Please take a look at Tutorial 18 - TeeChart runtime installation requirements
Best Regards,
ImageYeray Alonso
Development & Support
Steema Software
Av. Montilivi 33, 17003 Girona, Catalonia (SP)
Image Image Image Image Image Image Please read our Bug Fixing Policy

Post Reply