teechart crash on 8.0.0.4

TeeChart for ActiveX, COM and ASP
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anna
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teechart crash on 8.0.0.4

Post by anna » Thu Nov 06, 2008 2:22 pm

One of our customers has received the message:-

Access violation at address 0AC70A44 in module 'TeeChart8.ocx'. Read of Address 4589575B.

Can you advise what the address violation may be, and what possible corections I may need to take?

Thanks
Beth

One Teechart8.ocx on the operating system.
Windows XP SP2

Narcís
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Post by Narcís » Thu Nov 06, 2008 3:52 pm

Hi anna,

First of all, please notice that v8.0.0.5 is available at the client area. Could you please check if this solves your client's problem? If it doesn't, could you please let us know the exact steps we should follow or send us a simple example project we can run "as-is" to reproduce the problem here?

You can either post your files at news://www.steema.net/steema.public.attachments newsgroup or at our upload page.

Thanks in advance.
Best Regards,
Narcís Calvet / Development & Support
Steema Software
Avinguda Montilivi 33, 17003 Girona, Catalonia
Tel: 34 972 218 797
http://www.steema.com
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