Error TeeChart Pro ActiveX 7.0 - Windows 2003 server X64

TeeChart for ActiveX, COM and ASP
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penagoscj
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Error TeeChart Pro ActiveX 7.0 - Windows 2003 server X64

Post by penagoscj » Sat Nov 10, 2007 10:50 pm

I am changing my server Windows 2003 X32 to a new server Windows 2003 X64.
My Web application uses TeeChart Pro ActiveX 7.0 and the new server presents this error:

[COMException (0x8000ffff): Catastrophic failure]
TeeChart.IExport.SaveToJPEGFile (FileName String, Boolean Gray, EJPEGPerformance Performance, Int32 Quality, Int32 Width, Int32 Height) +0
WebCorfivalle.MAccion.Historico ()
WebCorfivalle.MAccion.Page_Load (Object sender, EventArgs e)
System.Web.UI.Control.OnLoad (EventArgs e) +67
System.Web.UI.Control.LoadRecursive () +35
System.Web.UI.Page.ProcessRequestMain () +731

Any idea of how to fix it?

Narcís
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Location: Banyoles, Catalonia
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Post by Narcís » Mon Nov 12, 2007 9:53 am

Hi penagoscj,

TeeChart Pro ActiveX only supports 64-bit operating systems if they are set to 32-bit mode.
Best Regards,
Narcís Calvet / Development & Support
Steema Software
Avinguda Montilivi 33, 17003 Girona, Catalonia
Tel: 34 972 218 797
http://www.steema.com
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