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Upgrade from v4 to v7

Posted: Thu Aug 16, 2007 4:00 am
by 9524836
Hi,

We are currently using v4 and would like to upgrade to v7 as we want to use the marksTip features. I saw in http://www.teechart.net/support/viewtopic.php?t=2736 that we need to upgrade from v4->v5->v6->v7 and not straight from v4->v7. Could you send the upgrade utilies for v4->v5 and v5->v6. We have the utility to upgrade from v6->v7. Thanks .

Posted: Thu Aug 16, 2007 8:55 am
by narcis
Hi shiauning,

Sure! I've just sent them to your forums contact e-mail address.

Also please notice that latest TeeChart Pro ActiveX version is v8 which was released last month.

Posted: Thu Aug 16, 2007 10:19 am
by 9524836
Thanks
I have done the upgrade, but seems that I still have some problems with the chart. Could you please help with the issues ?

1. First five series are missing from the chart. I noticed that this issue exists before (from the forum) but there was no resolution.
2. Axis->Title->PutCaption(title) does not work properly
3. Series->PutVerticalAxisCustom() does not work properly.

It has resulted that the first few series are missing.
Another problem I faced is the x axis interval is set incorrectly. Could you point me to how to set it correctly?

Btw, all this problem occurs after the upgrade. The codes works fine when I was using version 4.

Posted: Thu Aug 16, 2007 2:43 pm
by narcis
Hi shiauning,

Please find below the answers to your questions:

1. Could you please point us to the exact issue report or send us a simple example project we can run "as-is" to reproduce the problem here?

2. Have you tried something like this?

Code: Select all

     TChart1.Axis.Bottom.Title.Caption = Title
3. Can you please try this?

Code: Select all

    TChart1.Series(0).VerticalAxisCustom = Axis1
You'll find more information about using axes in Tutorial 4 -Axis Control. Tutorials can be found at TeeChart's program group.

Posted: Tue Aug 21, 2007 9:26 am
by 9524836
Hi

I have another question. I can't seem to find the OnGetSeriesMark event in my project. I am creating a COM project and the event list is empty for TChart. Is this normal? Can you advise me on how I can trigger the event in my code ? I am able to find the event in a normal exe project for VC6

Posted: Tue Aug 21, 2007 9:35 am
by narcis
Hi shiauning,

What about what we suggested here?

Hope this helps!

Posted: Tue Aug 21, 2007 9:38 am
by 9524836
Hi

I am trying to put in MarksTip for my chart. I noticed that even when the series is inactive/hidden, the tooltip is still displayed when the mouse moves over it.

After going through the forum, it seems that I can use the OnGetSeriesMark event. However I am unable to add the event in my COM project.

Thanks

Posted: Tue Aug 21, 2007 9:46 am
by narcis
Hi shiauning,

Sorry but I pointed you to a wrong thread. What about this one?

Posted: Wed Aug 22, 2007 9:49 am
by 9524836
Hi

Thanks for your previous replies.
I would like to know if the markstip flicker issue (http://www.teechart.net/support/viewtopic.php?t=3074) has been resolved ? I am using 7.0.0.2

And also. I have the problem of the MarksTiip shadow not fading even though the window is minimized. Is this fixed ?

Posted: Wed Aug 22, 2007 10:38 am
by narcis
Hi shiauning,
I would like to know if the markstip flicker issue (http://www.teechart.net/support/viewtopic.php?t=3074) has been resolved ? I am using 7.0.0.2
I haven't been able to reproduce this here using v7.0.1.4 which is the latest version available at the client area.
And also. I have the problem of the MarksTiip shadow not fading even though the window is minimized. Is this fixed ?
I haven't been able to reproduce this here with v7.0.1.4.

Could you please download and install v7.0.1.4 and test if it works fine at your end?

Thanks in advance.

Posted: Thu Aug 23, 2007 3:35 am
by 9524836
Hi,

Could you send the v7.0.1.4 package to me? Thanks!

Posted: Thu Aug 23, 2007 7:45 am
by narcis
Hi shiauning,

v7.0.1.4 installer is available for all TeeChart Pro v7 ActiveX registered customers at the client download area. Could you please download it from there?

Thanks in advance.

Posted: Fri Aug 24, 2007 6:37 am
by 9524836
Hi I have tested using the latest v7. The flicker happens when there are multiple series in a chart.. and several points intersect together. These points each have their own markstip. When these points intersect together, the markstip will flicker. Please let me know if there is a fix for this. Thanks

Posted: Fri Aug 24, 2007 7:33 am
by narcis
Hi shiauning,

Could you please send us a simple example project we can run "as-is" to reproduce the problem here?

You can either post your files at news://www.steema.net/steema.public.attachments newsgroup or at our upload page.

Thanks in advance!

Posted: Wed Sep 05, 2007 9:51 am
by 9524836
Hi

I would like to know how I can have my Y axis (0) on the bottom of the chart ? Now, it will be in the middle of the whole Y axis. Please help