Steema Central

This is easy to duplicate:

1. Open TeeChartOffice 2.0
2. Click "File", "New using Wizard..."
3. Choose *.tee.
4. Choose from URL, and enter a valid URL.

On a system with IE6 w/XP SP2 the above works fine, but on my system with IE7 RC1, I get the following error:

"Error code: 87 downloading Chart from URL: ..."

This is not just a problem with TeeChartOffice, but also occurs anywhere I am loading a *.tee file from a URL (which I often do at least for a starting template if not the entire chart).

My old applications currently use TeeChart AX v5. TeeChartOffice 2.0 appears to be using TeeChart AX v6. I installed TeeChart AX v7, but I am not using it yet. I noticed in the release notes for v7 that there were some changes for IE7, but there were no details. Could you please provide a version of TeeChartOffice that uses the latest ActiveX control?

If indeed the problem is fixed in TeeChart AX v7, I suggest porting the fix to your older versions as well because this will be a major problem once IE7 is released to the Windows Update system.

Note: This problem does not occur with the .NET control version 2, which I also host within IE (in my newer applications).

Hi Walt,

TeeChartOffice uses TeeChart Pro VCL, not TeeChart ActiveX. Could you reproduce this issue using TeeChart ActiveX in ASP applications with IE7?

narcis wrote:Could you reproduce this issue using TeeChart ActiveX in ASP applications with IE7?

Yes, in fact the instructions are much simpler. Simply open the following URL (on a system running IE7 RC1 with TeeChart AX v5.0.6.0 SDK installed):

http://localhost/TeeChart5/TeeFromWebClient.asp

The error message is the same as in my previous post: "Error code: 87 downloading Chart from URL: http://localhost/TeeChart5/TeeFromWeb.asp "

I also tried the following URL (for TeeChart AX v7), which worked fine:

http://localhost/TeeChart7/TeeFromWebClient.asp

I didn't try v6, but I suggest you do. Even though I have a license for v7 and will start upgrading my older apps, I think you should make a patch to v5 (and v6 if necessary). This will be a major problem for many of your customers if it occurs in the final release IE7 (which is going to be pushed out via Windows Update).

Narcis,

Have you been able to duplicate the issue?

By the way, I have now installed the final release of IE7 and the problem still occurs. I hope you guys consider this a very critical issue and release patches for all previous versions of TeeChart.

Hi

I am using TeeChart 7 ActiveX, and have exactly the same problem with the LoadFromURL function, in the ASP example.

Is there a fix for this problem?

Thanks

James.

The error message is:

Error code: 87 downloading Chart from URL: http://localhost/TeeChart7/TeeFromWeb.asp

By installing the latest version of tee chart 7, 7.0.1.2 has fixed the problem.