Page 1 of 1
Multi-language CAB file in v7?
Posted: Thu Jun 16, 2005 10:13 am
by 6922718
We're currently on v5 and although I've downloaded the multi-language EXE there is no CAB file for this version of TC-Ax.
Is such a CAB available for v5 or v7? If so, but only for v7, it might be enough to persuade the boss to let me upgrade....
Thanks
Posted: Thu Jun 16, 2005 11:58 am
by narcis
Hi Jared,
Yes, you are right. It is not with the multi-language installer, however it is available with every specific language installer.
Regarding v7, .cab file is also not included with multi-language installer. However in case you upgrade your license we will generate v7 multi-language .cab file for you.
Posted: Fri Jun 17, 2005 12:25 pm
by 6922718
Narcis,
Thanks for your reply (and offer). I'll have a word with the bosses and see what they think.
Jared
Posted: Mon Jun 20, 2005 12:49 pm
by 6922718
Narcis,
I've spoken to my boss and got a provisional OK to buy the upgrade, however, can you please confirm whether an additional charge will be required for providing the multi-language CAB file, and the same for any minor updates (should there be an issue that requires a minor update of TeeChart to be used on the web site).
Thank-you for your assistance.
Posted: Mon Jun 20, 2005 3:04 pm
by narcis
Hi Jared,
We won't charge you additionally for creating the .cab file you request. You will also be entitled to download v7 maintenance releases as told at
our support agreements web page.
Please notice that every year we try to release about 3 or 4 maintenance releases an a major release.
Posted: Wed Jun 22, 2005 10:19 am
by 6922718
Narcis,
I've gone ahead and upgraded to v7. Can you please organise the creation of the CAB file as offered.
BTW: Just to let you know that in the private download area the listing for the v7 multi-language download indicates that the download includes the CAB file, though as you indicated it doesn't.
Thanks again for your assistance
Posted: Wed Jun 22, 2005 10:33 am
by narcis
Hi Jared,
I've gone ahead and upgraded to v7. Can you please organise the creation of the CAB file as offered.
Yes, we are going to create it and let you know when ready.
BTW: Just to let you know that in the private download area the listing for the v7 multi-language download indicates that the download includes the CAB file, though as you indicated it doesn't.
Ok thanks, we will have a look.
Posted: Thu Jun 23, 2005 6:54 am
by narcis
Hi Jared,
Multi-language .cab file is ready. Could you please send me an e-mail address where I can send it to? Send me an e-mail.