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Server 2003 Lockup - ASP Page - TeeChart V7 ActiveX
Posted: Thu Mar 31, 2005 2:16 pm
by 9525317
When we try to create the teechart control on a 2003 server the object cannot initialize and seems to lock up the IIS process. As this is working on other similar servers (2003 included). Is there some setting anyone is aware of that causes this ?
Posted: Thu Mar 31, 2005 2:34 pm
by narcis
Hi Farsider,
Can you run the "ASP Server Examples" provided with the TeeChart installer that can be found at the TeeChart program group?
Server 2003 Lockups
Posted: Thu Mar 31, 2005 2:48 pm
by 9525317
We have the same issue with running the serverside asp samples
Posted: Thu Mar 31, 2005 2:54 pm
by narcis
Hi Farsider,
Could you please open your server IIS and check if at "Web Service Extensions" you have "Active Server Pages" allowed by default?
Posted: Thu Mar 31, 2005 3:00 pm
by 9525317
Other asp pages are running just fine. Our application (asp based) runs until we try to generate a chart. I downloaded your simples .asp sample script (ChartTypes) tested them on my server here then moved to the production server having the issue. It appears that the object simply will not instantiate.
Posted: Fri Apr 01, 2005 10:02 am
by narcis
Hi Farsider,
You should compare the security settings between your test server and your production server.
Please check there's no other aspects of the scripts you run than creating the chart object. For example, if you are writting in a session variable and it is not enabled on your production machine it won't work.
You should also make sure that the TeeChart .ocx file on your production server is not corrupted.