Steema Central

We had downloaded the TeeChart 7 ActiveX control (beta), used it in our application and everything worked well. Basically we were displaying a TChart Control with a Chart Editor control next to it, bound by ChartLink.

We tested it for a month or so, decided it fit our needs nicely, and have now just bought the control and installed it.

Now all the chart editor buttons are disabled, except for Add. We can add several series, but clicking on any of the series doesn't enabled any of the buttons (although the chart is updated).

Does anyone have ANY idea what is happening?

Thanks in advance,

Aibynn

Hi Aibynn,

strange.. it should work as in the beta versions. Have you tried to uninstall all the TeeChart Pro versions you've installed, download from our web site the installer and install it again ?
Also, does this happens using the examples included in the installation ?

Hi Pep.

1. Yes, I have tried uninstalling every TChart bit and piece I could find.
2. Yes, I have downloaded the latest version (or so I believe).
3. None of the examples you have actually use the ChartEditorPanel.

If I set up a Commander, assign it to the Chart, then click on the edit button everything works swimmingly.

Maybe more information will make this easier. Firstly, I'm using the ActiveX version (obviously) under Microsoft Visual Studios (latest version, patched), running a c# winform.

I have put a ChartEditorPanel on a form, with a Chart on the same form. When the ChartEditorPanel is first put on the form, it has all the buttons enabled. As soon as I associate it with the chart (via ChartLink), all the buttons except the add button become disabled, no matter how many series are on the chart. Even if I use the add one, then select that series, the buttons are still grey.

Now, if I associate a commander with it was well (or even use the ShowEditor() command), then the ChartEditorPanel appears and works perfectly, *except* for the original ChartEditorPanel which ALWAYS has the buttons greyed out.

Our application is depending on having the Chart Editor available at all times, so a dialog really isn't what we're looking for.

Does any of that help?

Thanks in advance,

Aibynn

Hi Aibynn,

yes, you're correct, I'm able to reproduce the problem here. It seems to be a bug/missing feature under VS.Net. I've added it on our defect list so we can review it and fix it for the next maintenance releases.
For the moment I've not found a workaround.

Well, that is unfortunate.

Can you tell me how often maintenance updates are released (on average) - is it every week? Every six months? This affects our product quite severely at this point and I'm just trying to suss things out.

Thanks for the help, it has stopped me banging my head against the wall.

Aibynn

Hi Aibynn,

normally we release the updates every 5-6 weeks.

I am having the same problem. Has there been a release for this? I am currently using version 7.0.0.2.

The whole reason I started using the ChartEditorPanel is due to the failure of TeeChart.ShowEditor(-1) to display. I see it on the task bar, but it does not appear anywhere on my display as if it is positioned off screen. This happens in both VFP 9 and VB6.

Hi KTB,

As I can see it was fixed for v7.0.0.4 which is the latest release for now. However, we expect to release v7.0.0.5 next week.

Thank you, version 7.0.0.4 resolved that problem.