Steema Central

We've had some problems with third party timers interacting with our OnTimer handler. For that reason I was wondering what timer ID is used by T-Chart's built in timer?

Cheers,

Hello,

what kind of problem are you referencing ? TeeChart ActiveX does not use an specific Timer ID, it uses the standard windows timer. Could you please give us more information ?

We recently found that one of our third party components was using a standard windows timer that shared the same timer ID we were using for a dongle heartbeat check (attached to the same Hwnd too). We thought the dongle was being checked every 90s, but it was being checked on every mouse move. This caused slow downs in the product when the dongle was on the network.

We have seen slow downs displaying a dialog with a TChart on it too, that seemed to be connected with the network and/or dongle. However, we now suspect that it isn't timer related but is caused by TChart trying to access a network printer that doesn't exist - resulting in a delay while we wait for a network timeout.

Hello,

which TeeChart Pro ActiveX version are you using ?
Would it be possible to install a printer connected to the machine where you're doing the tests and put it as default printer. It's jut to be sure rule out that possibility.