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new HP printer drivers probelms with teecharts

Posted: Mon May 10, 2010 10:38 am
by 9078354
Hi,
We have been using version 6.0.0.6 without issues for some year.
Now we acquired new HP printers and installed latest driver.
Our plots now are blank but axis are ok.
Is there anyting we can do?
Could you let us now if the latest version will get rid of this bug.
Any hint...
Thanks in advance

Re: new HP printer drivers probelms with teecharts

Posted: Mon May 10, 2010 10:51 am
by narcis
Hi linkam,

We have also experienced this with some HP printers. I'm afraid there's little we can do here. Some suggestion can be found on this thread. If you are already using latest printer drivers, an option could be downgrading them to see if an old version solves the issue.

Re: new HP printer drivers probelms with teecharts

Posted: Mon May 10, 2010 12:05 pm
by 9078354
Is this problem the same for any version of teecharts activeX?

Re: new HP printer drivers probelms with teecharts

Posted: Mon May 10, 2010 1:11 pm
by narcis
Hi linkam,

Yes, AFAIK it has nothing to do with TeeChart.