TeechartAX 6.0.0.6 on Windows 7

TeeChart for ActiveX, COM and ASP
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JohnHorb
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TeechartAX 6.0.0.6 on Windows 7

Post by JohnHorb » Tue Mar 09, 2010 12:54 pm

This is possibly a simple Windows 7 (64 bit) issue, but trying to install on Windows 7 64-bit, I keep getting the attached error message. I've even tried creating the directory giving the error manually, to no avail. Any ideas?
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Narcís
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Re: TeechartAX 6.0.0.6 on Windows 7

Post by Narcís » Tue Mar 09, 2010 5:18 pm

Hi JohnHorb,

Have you registered TeeChart6.ocx manually using regsvr32.exe?

Thanks in advance.
Best Regards,
Narcís Calvet / Development & Support
Steema Software
Avinguda Montilivi 33, 17003 Girona, Catalonia
Tel: 34 972 218 797
http://www.steema.com
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JohnHorb
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Re: TeechartAX 6.0.0.6 on Windows 7

Post by JohnHorb » Thu Mar 11, 2010 12:53 pm

I've not tried manually registering the OCX. Once I get the above message, I am asked if I want to roll-back the installation, and have been replying 'Yes', to keep a 'clean' system. If there is no solution for the problem, which seems to be related to the install trying to set up the demo web site, are you able to confirm how much of the installation has completed, i.e. if I choose not to roll-back, can I just manually register the OCX and all will be OK apart from no demo web site?

(My nice shiny new Windows 7 system is currently away for repair, so it will be a week or so before I can try anything).

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Re: TeechartAX 6.0.0.6 on Windows 7

Post by Yeray » Fri Mar 12, 2010 3:28 pm

Hi JohnHorb,

I've installed the TeeChart ActiveX 6.0.0.6 in a Win7 x64 machine and found no errors. Are you running the installer with administrative rights?
Best Regards,
ImageYeray Alonso
Development & Support
Steema Software
Av. Montilivi 33, 17003 Girona, Catalonia (SP)
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JohnHorb
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Re: TeechartAX 6.0.0.6 on Windows 7

Post by JohnHorb » Fri Mar 12, 2010 3:59 pm

Yes, running with Admin rights. Have you tried with a machine with IIS enabled? It does seem to be copying things to a web site which is causing the problem. Unfortunatly my Win 7 PC is away for repair, but I'll try a few more things when I get it back - hopefully end of next week or early the next. I am finding that Win 7 does some 'strange' things with permissions, so I'll check the 'advanced' security settings on the wwwroot directory.

John

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Re: TeechartAX 6.0.0.6 on Windows 7

Post by Yeray » Fri Mar 12, 2010 5:36 pm

Hi John,

Yes, I installed TeeChart AX 6.0.0.6 in a Win7 x64 machine without IIS. But now I've uninstalled TeeChart, installed IIS, ASP compatibility and IIS6 support, and installed TeeChart AX 6.0.0.6 without errors again.
The only problem I've found has been with the ASP demo, that the physical directory wasn't correctly referenced but after correcting it, it also worked fine.
Best Regards,
ImageYeray Alonso
Development & Support
Steema Software
Av. Montilivi 33, 17003 Girona, Catalonia (SP)
Image Image Image Image Image Image Please read our Bug Fixing Policy

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