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TC 8 with WIN7 (64)

Posted: Fri Aug 14, 2009 5:48 pm
by 15046294
Hi,

I installed Win7 (64 bit) and the latest Teechart AX (V8006).
When registering the ocx i get a window with a runtime error 217 at 01EFD821. What does this mean ?


Greetings,

Jack

Re: TC 8 with WIN7 (64)

Posted: Tue Aug 18, 2009 11:06 am
by yeray
Hi Jack,

We've tested it in a Win7 32 bits machine and everything seems alright. We'll back to you as soon as we will be able to make a test in 64 bits.

Re: TC 8 with WIN7 (64)

Posted: Wed Aug 19, 2009 10:04 am
by yeray
Hi Jack,

We've tested it in a new fresh Windows 7 64 bits install (v6.1 build 7600) and TeeChart AX v8.0.0.6 installed without any error.
With the firsts Vista versions, some customers found a similar problem that was solved with the next Vista versions.
We don't have many experience with Windows 7 but, if it's a Vista with updates and not much more, I can't see where could be the problem with yours.

Re: TC 8 with WIN7 (64)

Posted: Wed Aug 19, 2009 1:41 pm
by 15046294
Hi Yeray,

I investigated this matter a bit further.
* My install of win7 (64) is the same as yours.
* It is also an almost clean install
* I installed only the english components (not the whole package) of the latest activex component
* I made a copy of teechart8.ocx from "c:\program files (x86)\steema software\teechart pro v8 activex english components" over to the directory "c:\users\jack\my documents\cavo28\exe"

To succesful register the component one has to start "cmd" (run as administrator !) and :
"regsvr32 teechart8.ocx" in the directory "c:\program files (x86)\steema software\teechart pro v8 activex english components"

The registration fails (with error 217) when one wants to register the component in the directory "c:\users\jack\my documents\cavo28\exe". Maybe this has something to do with the fact that this folder is shared ?!

Anyway i got the components registered, only not in the preferred directory.

TIA,

Jack

Re: TC 8 with WIN7 (64)

Posted: Thu Aug 20, 2009 7:48 am
by yeray
Hi Jack,

Aha, I think it's a Windows problem registering files from a path that contains blank spaces in the address.
I could reproduce the problem when I moved the ocx to My Documents\exe. The following command doesn't seem to work fine:

Code: Select all

C:\Windows\System32\regsvr32.exe "C:\Users\admin\My Documents\exe\TeeChart8.ocx"
But you can change "My Documents" for "Documents" and then it seems to work fine:

Code: Select all

C:\Windows\System32\regsvr32.exe C:\Users\admin\Documents\exe\TeeChart8.ocx

Re: TC 8 with WIN7 (64)

Posted: Thu Aug 20, 2009 11:27 am
by 15046294
Hi Yeray,

I will try that. Thanks.

Greetings,

Jack