Upgrade Problem Version 6 to Version7

scotth · Post by **scotth** » Tue Apr 05, 2005 6:15 pm

We recently purchased the upgrade from 6 to 7. We have code that worked fine under version 6 (version 5 too)...that fails in version 7.

The error is
Error Reading Series0.CustomVertAxis: List index out of bounds (-1)

A saw another post about adding one to the array index....and I saw no explanation why they did that, but that did not solve it....same error.

Any help would be appreciated.

scotth · Post by **scotth** » Mon Apr 11, 2005 2:14 pm

Anyone monitoring this forum?

I have been trying to debug this issue without success. The host asp page runs fine....it produces output that looks like the normal tee format. Then I get the client-side error I specified. Is something wrong with this version?????????

Post by **Pep** » Mon Apr 11, 2005 10:06 pm

Hi,

yes, you're correct, we're aware of this problem, it's a bug which has been fixed for the next release v7.01 (which will be available on our web site to download it, at the end of this week). In meantime a workaround is to use the index+1 where there's a reference to any custom axes.

scotth · Post by **scotth** » Mon Apr 11, 2005 11:55 pm

Thank You.

I will try to make a temporary patch...or just wait for the release.

We did manage to bypass the code that seems to cause the problem, but then found another issue. After you select the Series Tab...and then click on Data Source...you get an out of bounds index (-1). After that you get nothing but access voilations...until it seems to give up and the browser closes.

Is this the same problem??????

Post by **Pep** » Thu Apr 14, 2005 8:24 pm

Hi scotth,

I cannot reproduce this one here. Does it happens having custom axes or just in anyway ? If so, could you please tell me the steps I must do to reproduce it ?

scotth · Post by **scotth** » Fri Apr 15, 2005 12:56 pm

I will wait for the new version to see if this problem remains. When will it be ready for download???

Narcís · Post by **Narcís** » Fri Apr 15, 2005 2:12 pm

Hi scotth,

It will be ready in the upcoming days, at most at the beginning of the next week.

scotth · Post by **scotth** » Thu Apr 21, 2005 5:20 pm

Waiting for version 7 maintenance release as above. Any idea when it will be ready?

Narcís · Post by **Narcís** » Fri Apr 22, 2005 10:34 am

Hi scotth,

We are just finishing some demos. It will be available shortly.

In the meantime, I can send you the compiled .ocx file, which is already finished, so that you can use that version immediately.

scotth · Post by **scotth** » Fri Apr 22, 2005 1:04 pm

Thanks...but this is an ASP installation, so I need the CABS. Please let me know when they are ready.

Narcís · Post by **Narcís** » Fri Apr 22, 2005 2:37 pm

Hi Scotth,

Ok, I've already sent you the cabinets. I sent them to your customer contact e-mail address and the .zip files are password protected with your current v7 ActiveX license password.

scotth · Post by **scotth** » Fri Apr 22, 2005 2:39 pm

Thank you very much.

scotth · Post by **scotth** » Sat Apr 23, 2005 3:12 pm

We appreciate your sending the early cab and ocx. Thanks again.

The new code corrected the original problem that started this thread.

However, there still seems to be a problem with the editor control.
If we select the Series Tab...then Data Source, we get "List index out of bounds (-1)"

I don't think this is serious enough not to go to production with version 7, but any help in resolving would be appreciated.

scotth · Post by **scotth** » Sat Apr 23, 2005 11:33 pm

Please ignore the problem reported in the post above. It is no longer happening....suspect a conflict between having the new ocx on the server and the old one cached by IE on the client.