The TeeChart control hangs when hosted with WTL

TeeChart for ActiveX, COM and ASP
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OptUser
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The TeeChart control hangs when hosted with WTL

Post by OptUser » Thu Jan 28, 2010 10:38 pm

Hi,

We use the TeeChart ActiveX control hosted in a WTL application (Windows Template Library for ATL), recently one of our customers reported that it hangs when a key is pressed while the TeeChart control has the focus.
Is there a known issue related to that?

I provided a sample application that reproduces the problem, simply by pressing any key when the chart has the focus will hang the application. The application is simply a WTL dialog right from the wizard and to that dialog I added the TeeChart control.

Thanks in advance.
Attachments
TestTeeChart.zip
TeeChart in a WTL Dialog. Requires the TeeChart version 8.0.0.6
(33.3 KiB) Downloaded 519 times

Yeray
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Re: The TeeChart control hangs when hosted with WTL

Post by Yeray » Mon Feb 01, 2010 10:11 am

Ho OptUser,

We've ran your exe both in a Windows 7 and a Windows 2003 and pressing a key when the chart has focus doesn't seem to hang the application.
Have you tried that in more than one system? Could you please specify in what system(s) are you reproducing the problem?
Could you also specify with what IDE have you created the application?

Thanks in advance.
Best Regards,
ImageYeray Alonso
Development & Support
Steema Software
Av. Montilivi 33, 17003 Girona, Catalonia (SP)
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OptUser
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Re: The TeeChart control hangs when hosted with WTL

Post by OptUser » Mon Feb 01, 2010 9:06 pm

I'm sorry, I forgot to specify that important information.
The problem can be reproduced in Windows 2000.
I've tested the application in a couple of Virtual Machines (VM) and the client in his PC (all with Windows 2000).
It's -not- reproducible in Windows XP or Windows Vista.
The development IDE is Visual Studio 2005 with the WTL library (WTL version 7.5)
The TeeChart version is 8.0.0.6 (full version)

Thanks.

Yeray
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Re: The TeeChart control hangs when hosted with WTL

Post by Yeray » Tue Feb 02, 2010 10:31 am

Hi OptUser,

We could reproduce the problem in a Windows 2000 machine.
We will study if we can find a fix for it asap.

Thanks for reporting it.
Best Regards,
ImageYeray Alonso
Development & Support
Steema Software
Av. Montilivi 33, 17003 Girona, Catalonia (SP)
Image Image Image Image Image Image Please read our Bug Fixing Policy

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