Problem with Brother printer

Aligator · Post by **Aligator** » Sat Dec 03, 2005 11:52 am

Hi,
I got a trouble when printing a chart on a Brother Laser Color HL-2700-CN, nothing is printed and the printer stays hooked with 'Autotest' on the display .... solution ?

Teechart ActiveX V7 , win XP pro

Thanks
JP

Narcís · Post by **Narcís** » Mon Dec 05, 2005 9:37 am

Hi JP,

Does it only happens when printing TeeChart on that printer? Does it also happens with other printers? Are you using the latest printer drivers available?

Aligator · Post by **Aligator** » Mon Dec 05, 2005 9:47 am

Hi, thanks for your answer.
Yes, there is no problem with the others printers from my app. The drivers are the last available... I don't get any problem from microsoft office, crystal report, Adobe ..;etc ... only from teechart.

There is probably a mistake in the init chain.. The printer hooks imediately.
This is a very new printer, I guess.
Thanks
JP

Post by **Pep** » Fri Dec 09, 2005 11:29 am

Hi,

this problem is most likely related to specific printer driver + operating system combination. I remember a customer who has similar problems, and I think he solved by using the PCL driver. You could try to use a different printer driver.