Hi, 1. I have tried to upload the dump file trough your file upload page, but it does nor work since the dump file is about 70MB. Is there another way we can transfer this file to you? 2. another way we can proceed: Could we get a copy of the symbols (.pdb) file for TeeChart.dll or TeeChart2010.ocx ...

Hi,

it will be very difficult to write a sample that causes it,. but we can supply the process dump with all the debugging parameters, for that we will need an ftp from your side so we will be able to load the dump to

Ron

Hi, we have ran a stress test on our system, it seems that after an hour or so the system was stuck, we debugged it with win dbg, and we found out that the root cause for the system to be stack is an error from tchart - it seems like tchart is trying to open an error popup "Runtime error 226 at 0B6B...

ok,

so basically what you say that the background color is not working in 2010.0.0.3?
how can we get the previous version? (2010.0.0.2)?
and what are the differences between 2010.0.0.2 and 2010.0.0.3?

10x

Hi,

thanks for the reply,

if we will re-style it from scratch will that work?

Hi, up until last week we used your evaluation ActiveX 2010, we got the new licnese and we are getting strange behaviors. attached 2 images: 1. with the trial version - look OK (trial_version.png) 2. with the licensed version - with the problems.(licensed_version.png) 1. can you please let us know w...

Hi, we tried to do what you said and using your code example, it doesn't seem to help, it seems that with that code and without it we get the same result. can you please provide us another solution for this problem, did you manage to reproduce it in your labs? does the provided solution helps? 10x Ron

Hi, Before we start changing our code, please provide some information on exactly when we need to add the “SetTheme” method call. For example: After each time we call the TChart constructor call? After every AddSeries call? Additionally, when do we not need to call the SetTheme method? For example: ...

OK
we will check this

10x for the quick response

Ron

Are you kidding me? (twitter?)

why should I use twitter\facebook for that? can't you tell me when and if it is planned to be fixed?
if this cannot be fixed in a time that suits us, we will go to the workaround, even though it is a big problem!!!

10x

Ron

Hi,

thanks for the quick response.
3 questions:
1. can you tell me when is your next release?
2. can you tell me if that will be in the next release?
3. will you be able to supply us a hot fix for that? this is a very crucial thing for us

10x

Hi, we are testing the new activeX version 2010. we currently use v7. in v7 we designed the charts template to have certain colors. for example red and green. when we use the new version 2010, there is a change in the colors (please see the attachments) there are 2 attached files: 1. tee chart 7 - t...

Hi, we have teechart 7, we are checking the new version since we would like to upgrade to the new version. but when trying to use it, when the web page tries to download it, we are getting the following error: "windows has blocked this software since it can;t verify it's publisher". my question is w...

Hi we are using the teeChart active x version 7.0.1.3. when we are using it in a normal environment it works fine, but when using it under a proxy server we get the following error "Stream read error". please see the attached image that describe the topology of the system that the error is thrown. c...

Hello, Back to the same case with the resolution. The zip file includes a small project that allow to load a teechart file. Here are instructions to see the problem. 1. Load the project and run it. 2. Load teechart 3. Open properties page 4. Go to save and save the teechart with size 600x400 Best Re...